10 Reasons you should Sign Up to Jellyfish

1. Fair and Transparent Pricing

Our main goal at Jellyfish is to be completely transparent about our pricing and your billing as a customer. You can view your contract, rates and billing at any time through our web app, mobile app or by speaking directly to our customer service team.

2. Instant Quotes

If you’re shopping around, there’s no need to wait for your quote from Jellyfish, all we require is a few details about your business supply and we’ll instantly provide you with a list of the products available to you.

3. Tech-driven to give you the Best Service

We have a team of on-site developers utilising data and AI to ensure that you as a customer have the best possible experience. This works both behind the scenes and what you see as a user of our platform.

One such example is how we use tech to estimate our customer’s energy usage so that we can purchase gas and electricity accurately. This allows us to provide the best possible pricing for our customers.

In addition to this, technology also plays a huge role in our business through our web and mobile apps. (See below)

4. User-friendly Web and Mobile App

It’s important to us that we put the power in the customer’s hands and that they can see real-time data on their account balance, usage and billing predictions. This is all done through our streamlined mobile and web apps.

From submitting meter readings and checking your account balance, to changing your personal details and registering an additional business sites, this can all be done through our secure user-friendly Jellyfish app.

5. Predictive Costs

As mentioned above, through your account with us, we allow you to see predictive billing for the next 12 months based on your usage. 

This allows you to financially plan for the year, making changes to reduce your energy costs and saving for high-usage periods.

6. Submit Meter Readings with Ease

You can submit meter readings simply through the option on our app. This allows you to type in your reading or access the camera function to send a photograph straight to us - there’s even the torch option in the app so you can get a better view of your meter.

7. Better Rates for Loyal Customers 

Because we use technology to continually analyse our data, this means that we can offer long-standing customers in good-credit, better rates when it comes to their renewal periods. 

8. Customer Service Specialists with Priority for Customers

We know customer service can be a headache for most consumers, which is why we’ve continually invested in upgrading our systems. Now, as a Jellyfish customer, when you call us or access live chat from inside the app, you’ll have already passed security and our customer service specialists will be able to see the full history of your account on their screen while speaking to you.

9. Multi-property Management

Many businesses we work with have multiple sites around the country, which is why we offer full multi-site management through our app. By combining each properties’ account, you can toggle between each site on your app dashboard to help you manage usage, payments, access bills and submit meter readings.

10. Supporting a Dynamic Growing SME

When you work with Jellyfish, your money isn’t being swallowed into a massive corporation, you’re supporting a growing SME to hire more staff from local areas, expand our services and hopefully one-day compete against the big players in the industry.