Similar to our customers, we also have a partner ratings system in place. You can view your rating on our partner platform Medusa.
Partner ratings are determined by whether clients pay their bills and submit meter readings on time, and other factors.
When you onboard with us, you automatically become a 2 star, ‘Bronze’ partner. The longer you are with us and source your own clients, you can build this rating up to become a 5 star, ‘Platinum’ partner and enjoy exclusive benefits designed to express our gratitude to you!
You move down to a Poor rated partner if your client management fails and action is required to ensure your rating gets increased.
The starting rating Bronze, where you will have dedicated partner support with full access to our platform.
The Silver rating entitles you to exclusive rating based products not available on the general market.
The Gold rating entitles you to exclusive rating based products, invite only events and promotional material.
The Platinum rating entitles you to our best products, events, bespoke terms and early access to new offerings.
