Customer Benefits

The benefits of using our customer platform

Here at Jellyfish Energy, we’re committed to rethinking utilities, which is why you’ll be able to access the Jellyfish platform through our web app, giving your full access to your gas and electricity accounts.

From the home screen, you’ll be able to select any of your services through Jellyfish Energy and view an instant breakdown of your account.

In addition to this, you’ll also be able to:

  • Access live chat support 
  • View all of your accounts at a glance
  • View your bills in real-time
  • Make payments with Apple Pay, credit card or direct debit
  • Submit meter readings in seconds
  • See outstanding tasks
  • See your property's projected bills over the next 12 months
  • Edit your personal information

If you have any problems you can search our FAQ’s or speak to our customer service team through live chat or telephone.