Moving in or out?

Please see our change of tenancy process here

Overview

We highlight all information needed to complete the change of tenancy process smoothly without any compilations. Our COT team is available via email and telephone to help assist the best we can during this process and to keep you in the know.

Requirements

Before you get started we will need the following information regardless if you're moving in or out:

  • Date of change, to keep everything accurate
  • Meter readings on the date of the change
  • Landlord details, we may need to contact them to confirm details
  • Validation documents (lease agreement, surrender of lease, ID)

Timescales

We aim to complete the change of tenancy process within 10 working days however sometimes this may take longer.