We're Blooming! Vacancies at Jellyfish
Written by Olivia over a week ago
We're currently recruiting for the below roles. To apply, please send your CV and a cover letter to careers@jellyfish.energy.
Customer Service Advisor
Job Summary:
Jellyfish Energy is looking for a Customer Service Advisor to join their team in Newcastle. The ideal candidate will be responsible for general administrative work, answering phone calls, and participating in events. The role requires someone who is proficient with technology and has excellent communication skills.
Responsibilities:
- Answer phone calls from customers and provide excellent customer service
- Respond to customer inquiries via email and other communication channels
- Assist with general administrative duties, such as data entry and filing
- Participate in events and engage with customers
- Update and maintain customer records in the company's database
- Troubleshoot and resolve customer complaints
- Liaise with other departments to ensure customer needs are met
Requirements:
- Excellent communication skills, both written and verbal
- Proficient with technology, including Microsoft Office and CRM systems
- Ability to multitask and prioritize tasks effectively
- Excellent attention to detail and accuracy
- Strong problem-solving skills
- Ability to work well in a team environment
- Prior experience in customer service or a related field is preferred, but not required
Job Type: Full-time
Salary: £20,000.00 - £22,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Marketing Executive
Responsibilities:
- Develop and implement marketing strategies to promote products and services
- Conduct market research to identify target audience and customer preferences
- Create and manage marketing campaigns across various channels (online and offline)
- Collaborate with cross-functional teams to develop and execute marketing initiatives
- Monitor and analyze campaign performance, making data-driven recommendations for optimization
- Manage social media accounts and engage with followers to build brand awareness
- Write compelling content for marketing materials, including website, brochures, and advertisements
- Plan and coordinate events, trade shows, and conferences to showcase products and services
- Stay up-to-date with industry trends and competitor activities to identify new opportunities
Experience:
- Bachelor's degree in Marketing, Business Administration, or a related field
- Proven experience in developing and executing successful marketing campaigns
- Strong knowledge of digital marketing techniques and platforms
- Proficient in using marketing tools such as Google Analytics, CRM software, and social media management platforms
- Excellent written and verbal communication skills
- Ability to work independently as well as collaboratively in a team environment
- Strong analytical skills with the ability to interpret data and make data-driven decisions
We offer competitive compensation packages including salary, performance bonuses, and benefits. Join our dynamic team and contribute to the growth of our organization!
To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience.
Job Type: Full-time
Salary: £23,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Marketing: 1 year (preferred)
Work Location: In person
Office Admin
Responsibilities:
- Manage the office and staff to ensure effective communication both internally and externally
- Provide office guests with a hospitable experience
- Supervise the maintenance of office areas, equipment, and facilities
- Interact with IT, phone and building personnel as needed
Qualifications:
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Excellent written and verbal communication skills
- Ability to multi-task, organise, and prioritise work
Job Type: Full-time
Salary: £21,000.00-£22,000.00 per year
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
TPI Partner Manager
Overview:
Manage & develop relationships with partners in the fast-paced SME sector, driving new business revenue. Showcase our real-time pricing portal and achieve excellence in customer service.
Responsibilities:
- Cultivate new & existing partnerships
- Deliver on personal & team sales targets
- Monitor competitor/TPI activity
- Organise partner events
- And more!
The Individual:
- Expert negotiator
- Strong problem-solving skills
- Previous B2B sales experience
Join the Team:
- Fast-growing & innovative company
- Supportive management
- Fun working environment
Job Type: Full-time
Salary: £27,500.00-£37,500.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)
Experience:
- Business development: 1 year (preferred)
- Sales: 1 year (preferred)
Work Location: In person
To apply to any of the above roles, please send your CV and a cover letter to careers@jellyfish.energy.
